Message from the President
At Oceanside Bank, we are dedicated to providing customer service that's above and beyond what the industry as a whole is providing. We pride ourselves in offering personalized, superior quality financial services to the individual and small business customers in the communities we serve. When you visit an Oceanside Bank office, you will understand this philosophy and will experience the approach that has made the customer the primary focus of our institution. We approach each and every workday with a renewed commitment to the seven promises that have served as our guiding lights since we first opened our doors. The Seven Promises: - Oceanside Bank employees will address you by name and come to know you on your terms as an individual, not just as a bank customer.
- Oceanside Bank will respect your privacy and treat your financial information with the utmost confidentiality.
- Oceanside Bank will put you in control to the greatest extent possible, rather than control you.
- Oceanside Bank will take care of the details, documents, and problems for you and not expect you to be an expert in our procedures.
- Oceanside Bank will take a portion of the responsibility for your success and avoid selling you anything that is not in your best interest, regardless of its profitability for the bank.
- Oceanside Bank will be accurate, will accept full responsibility for any error on our part, and will promptly correct it.
- Oceanside Bank will be ever mindful that your success is part of our success, and we will treat you accordingly.
We are extremely proud of our bank’s performance, our commitment to our customers and the level of personalized service that we provide. I invite you to visit one of our offices and experience the difference for yourself. You will be glad you did.
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